Once referred, refugees book an appointment online at their center of choice. At their appointment, they (and their family/dependents) are biometrically registered with their fingerprints – to facilitate rapid verification in the country-wide system – and referred to any additional services they might need, such as counselling or medical assistance.
Within 24 hours, their profile is verified, and they receive an SMS with their unique code which is shared directly to their mobile phone via BLIK, a digital transfer provider. This one-time pin allows refugees to withdraw their transfer from an ATM within seven days of receipt.
Refugees receive 700 zloty (148 USD) for the head of household and 600 zloty (126 USD) for each subsequent household member. The program lasts for three months and provides three bulk monthly payments to each registered family. Already, since payments began in May, 47,189 individuals have registered to receive support.
One such individual is Ukrainian refugee Diadus who sought out cash assistance at the Ostroda center after fleeing Kyiv with her grandchildren. Her grandchildren learned about the cash distribution center online and their host family drove them 70km (about 43.5 mi) to get signed up. “We learned that there is this center and it can provide us with help that will last at least for some time. We're feeling really great here, we're being taken care of and helped,” she said.
Not only do these payments support families to meet their immediate needs, such as shelter, clothing and food, enrollment to the program also helps refugees connect to wrap-around services provided by protection specialists and medical staff at each center, in addition to further support offered by church communities, such as childcare and language classes.
Dignity, prompt service and convenience are the least we can do for our remarkable Ukrainian brothers and sisters. These systems enable that, and Corus is proud to play a part in using technology to achieve that. - Tamara Demuria, Corus’ Chief Humanitarian Officer